Frequently Asked Questions
What is Brand Listen?
It's a social media monitoring tool which helps you see who is interacting with your brand and what they're saying.
How much does it cost?
There are plans for every budget depending on your monitoring and storage needs. See our pricing plans.
What can it tell me?
Brand Listen knows who is engaging with your brand, whether they're saying good or bad things, their social influence and what they're talking about.
Why should I use it?
Do you have an online presence? Wouldn't you like to see how people are engaging with you, what they're saying and who is listening? Brand Listen can tell you this by monitoring and analysing the social activity of your (or your competitor's) brand.
What else can it do?
Brand Listen can track engagement trends, allowing you to set targets and monitor any improvements in your social profile.
Where does the data come from?
We look at every possible source of data that might relate to your brand and then aggregate this together and make sense of it.
Can I use the data in other ways?
Data can be exported in raw format, or you can produce professional PDF reports of brand engagements in order to take results and statistics offline.
But it doesn't have a critical feature
Brand Listen is a baby product, but for good reason: we want to grow into what you need. If a particular feature is stopping you from signing up, let us know and we'll implement it.
